SPOTLIGHT ON - SHAP MEMBERSHIP
Michelle Wilkie, Community Link Worker
How long have you been in post?
Almost five years.
Tell me about your role and day to day duties and responsibilities.
My job is very person-centred. It is important to really listen to what matters to people and to work with them to find solutions and ways to improve his/her own health and well-being. As a community link worker, I can also help to access appropriate services or sources of support in the local community. This might involve link people with activities in the area or putting the person in touch with other people in a similar situation. I work with people over the age of 16 years.
My day to day work involves going through referrals, arranging appointments, visiting people in their homes and giving them time to talk without interruption. I then help them to plan and give what support is required.
What motivates you most about your job?
Every day is different as you meet and support new people.
What has given you most satisfaction at work recently?
It is very motivational work. I enjoy helping people help themselves. It is rewarding to see someone progress because he or she has the hope and confidence to progress.
What is the most challenging aspect of your job?
Seeing people in a crisis, but this can be rewarding too when you can offer support.
What have you done previously (in terms of jobs and skills) which supports you in your current work?
I was a Let’s Cook worker in the locality. I have been an OT assistant and a keep fit and dance tutor. I worked at Headway House (Now Compass Brain Injury Specialists Ltd) as a project and activities co-ordinator. I also started a ladies’ group in the area and helped to develop ideas and organise activities and speakers. This experience and knowledge of the area helps me to motivate people to access the support they need.
How long have you been involved with SHAP?
Nearly five years.
What are your hobbies and interests outside work?
My main passion is my granddaughter Ella who is 2! She calls me Yaya instead of granny! (It turns out Yaya Is Greek for granny.) I enjoy music festivals and live concerts. I am very creative and like making pictures. I run “The Happy Crafters” with my friend.
For more information on the Community Link Service please contact
Annandale and Eskdale Health Improvement, Sonas, Stapleton Road, Annan.
Tel. 01461 204741 or email dumf-uhb.AandE-Community-Link@nhs.net